Why Rely on Alpha Technical Services ?
By developing a relationship with a full-service support company such as Alpha Technical Services rather than with an individual freelance consultant, you are assured timely access to knowledgeable experts when you need them. You do not have to worry that sickness, training, vacations, or priority conflicts with other clients will leave you without help during a crisis.

Nationwide Remote Support for Microsoft Windows and Novell Networks
Alpha Technical Services Technical Response Center offers remote support for Microsoft Windows and Novell environments anywhere in the United States. Alpha Technical Services certified experts have the experience to help you troubleshoot and resolve difficult network problems quickly and cost effectively. The breadth of technical expertise represented by Alpha Technical Services team of engineers makes it possible to escalate even the toughest problems to appropriate specialists as required.

Powerful Remote Access Tools
Advanced remote access tools and experienced technicians and consultants combine to enable Alpha Technical Services to solve most network problems quickly and affordably. Alpha Technical Services is a leader in remote troubleshooting and system monitoring, Alpha Technical Services engineers have the advantage of a wide range of Microsoft support utilities, technical databases, and extensive on-going training.

Round the Clock Support for Maximum Network Availability
For businesses with mission-critical computer applications, Alpha Technical Services offers remote support services on a round the clock basis. Added to Alpha Technical Services automated 24x7 server monitoring package, this service can help ensure the highest network uptime.

Network Monitoring Expertise
Alpha Technical Services offers an assortment of Network Support Packages based on our proactive problem solving capabilities. We monitor the availability, performance and security of your network and identify issues before they can disrupt your network.

Team Approach to Service and Problem Escalation
Computer networks have grown increasingly complex, and even many small office networks incorporate software and hardware solutions from dozens of different manufactures, which leads to further integration complexity. Each member of our team has a unique core competency of subject matter wether it be software, hardware etc. . Alpha Technical Services utilizes a team approach to bring specialized expertise when needed to resolve complex technical issues efficiently, at the least cost to you

We Can Support Your Applications
Alpha Technical Services Experts Team offers in-depth consulting expertise in specific software application areas. By providing a one-stop source for IT generalists and specialists, Alpha Technical Services can tailor fast, affordable and complete IT solutions that fit the unique needs of your organization. Areas of applications expertise available from Alpha Technical Services include ERP, MRP and financial systems support, Microsoft CRM help and training, plus support and customized training services for Microsoft Project, Microsoft Excel and Microsoft Word.

We Can Adminsiter Your Network Remotely
Remote access tools and technologies have improved to the point that there is seldom a need for hands-on access to servers in order to provide effective support. With the setup of an out-of-band remote support/management card in your server, virtually any administration or support tasks can be accomplished remotely by Alpha Technical Services engineers. Remote network support services available from Alpha Technical Services include operating system setup or upgrades, complete server disaster recovery, plus mass storage disk and router reconfiguration.

Virus Protection via Managed Services
Alpha Technical Services has partnered with Postini to offer a cost effective, comprehensive solution to keep your corporate mail free of spam and viruses. E-Mail Guard is a managed services based on Postini’s Perimeter Manager that handles the security and management of corporate email by providing continually updated spam and virus protection, content filtering, and protection from email-based directory harvesting and denial of service attacks. E-Mail Guard also provides monitoring, reporting and content management utilities plus outbound filtering to help you troubleshoot your mail system and define and enforce corporate email policy.

In-depth Expertise in Microsoft's Leading Server Environments
Alpha Technical Services offers in-depth expertise in Microsoft’s leading server systems including Windows 2003, Windows 2000, Windows NT, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, Exchange 5.5 and Exchange 2000 Server, and SQL Server 2000.

Broad and In-depth Knowledge of Business Networks
Alpha Technical Services team of network experts means customers benefit from the leverage of cumulative experience and a shared knowledge base to fix the most troublesome network issues. Alpha Technical Services has the know-how to find solutions quickly and deliver them affordably. We offer fast access to Alpha Technical Services World-Class Team of Microsoft-certified Engineers for our customers.
Alpha Technical Services team technicians and engineers is ideal for customers in geographic regions that lack in-depth expertise in Microsoft's latest line of server technologies. All Alpha Technical Services consultants have years of experience supporting the Microsoft family of technologies.